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Never hesitate to contact us!
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This website is managed by the company ATEQUA sarl Luxembourg.
We are at your disposal for pre-sales advice, after-sales follow-up as well as for negotiations on volumes or products that you would not have found on our site.
Our team will be happy to answer you; So don't hesitate!
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Tracking your orders
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If you wish to follow the progress of your order, there is no need to contact our after-sales service, simply go to the management of your account ("My Account" menu at the top right of the site) and identify yourself with the email address and password of your account.
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Contact us by email
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Our services can be reached by email from Monday to Friday from 9 a.m. to 6 p.m. using the following address: service-commercial@creme-bronzage.com or the contact form.
Remember to always prefer the email to which we respond more easily and quickly.
However, for emergencies, our telephone numbers are at your disposal.
Don't be surprised if we are not always reachable through this channel. Indeed, we are a very small structure and the person who answers your phone is also the one who prepares your packages and drops them off at the post office.
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Send us a courier
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You can send us your letters at the following address:
ATEQUA sarl
Rue de l'industrie, 19
L-8069 Bertrange
Luxembourg
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In case of emergency
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Always prefer email to contact us.
However, in case of emergency, you can reach us at the following numbers:
France : 0979 94 78 01
Belgium: 02 318 8002
Luxembourg : 661 20 24 02
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